FAQs

?How can I start selling on eBay

Answer: Log in to your eBay account, click on "Sell" at the top of the page, and follow the instructions to list your item.

What are the fees associated with selling items on eBay
?

Answer: eBay charges insertion fees and final value fees based on the selling price and category of the item. Check eBay's fee page for more details.

?How do I create an attractive listing

Answer: Use a clear title, high-quality photos, a detailed description of the item, and set an appropriate price.

?What shipping options can I offer

Answer: You can offer local and international shipping, standard and expedited shipping options, with specified shipping costs or offer free shipping.

How can I improve my seller rating on eBay

?

Answer: Provide excellent customer service, ship items promptly, provide accurate item descriptions, and respond quickly to inquiries.

?How do I receive payments from buyers

Answer: Payments can be received through Payoneer, credit/debit cards, or directly to your bank account depending on your country of operation. In Jordan and Palestine, Payoneer is the approved platform for receiving payments, so make sure to link your bank account correctly on Payoneer and your Payoneer account on eBay to receive funds.

?What return policy should I follow

Answer: You can specify your own return policy in the item listing. It's advisable to offer a flexible return policy to increase buyer confidence.

?How do I handle bids and offers

Answer: You can accept or decline offers from buyers and set a minimum bid if you're using the auction format.

What should I do if there is an issue with a buyer

?

Answer: Try to communicate with the buyer to resolve the issue amicably. If the dispute is not resolved, use eBay's Resolution Center.

How do I deal with customs duties and
taxes for international shipping

?

Answer: Make sure to clarify with the buyer that customs duties and taxes are their responsibility. Use shipping services that provide international tracking to avoid issues.